Chris,

Just to let you know - Brian is GREAT - a super, thorough, very tidy and methodical worker as far as i could tell - and I hope he can be the one to return to install new receiver when it arrives.

Julie ~ Estate Manager, Oceanside Palms
Palm Beach, FL
 
 

Dear Julio,

Thank you for the great job of making sure my home security system worked perfect for me. It was a pleasure having you in my home. You are kind and caring man. Thank you for giving me peace of mind.

 

Mary M.
Royal Palm Beach, FL
 
 

 

Chief Ted J. Gonzales
 
 

 Rick,

I just wanted to take a moment to compliment your staff. Specifically I want to commend both Kurt and your technician Wally. Kurt has been my contact for several years and has never let me down in anything I needed. His concerns and follow-up are always of the highest regard for my benefit. Even when we don not generate new business, Kurt has never stopped calling to make sure all is well. It is a true sign of a perfect contact in a very busy world. Wally has been coming to this property for years and always gets the job done. Never has he given us any reason to question his skill. He is knowledgeable, friendly, and always professional. Both these gentlemen are true assets to your company. 

Thanks and have a great day.

Bob Puglisi | Director of Security
PGA NATIONAL RESORT & SPA
400 Avenue of the Champions
Palm Beach Gardens, FL 33418

Bob Puglisi
 
 

 Subject: THANK YOU!!! Jennifer Jackson

Dear Peggy,

I just wanted to take a moment to let you know that you have a wonderful team at CSI! I was one of your competitor's committed customers for 14 years, well until Michael Chin began working with us. Other than a small glitch in the devices, which will be rectified following a remodel in place, your team has been spectacular. 

I recently went through a divorce and needed to, how do you say, change a few things with security, etc. Leighann and Carol have been rock stars in assisting me with updating billing, getting me on a quarterly pay cycle, changing the acct. name, ensuring that the changes needed were taken care of....efficiently and professionally! 

After speaking with the internal service team, I received a surprise call from Michael making sure I was happy. Amazing. 

THANK YOU for leading a terrific team of professionals! 

Jennifer Jackson
 
 

 I JUST WANTED TO GIVE SOME INPUT ON LEIGHANN SHE IS A BREATH OF SUNSHINE SHE WAS SO HELPFUL AND PLEASANT WITH ME SHE PUT A SMILE ON MY FACE AND FOR A TUESDAY THATS A GREAT THING.LOL.I HOPE ALL YOUR STAFF IS AS GOOD AND PLEASANT AS SHE IS.HAVE A GREAT DAY.


THANKS
DENISE MANDIGO
WAYNE AKERS FORD

Denise Mandigo
 
 

 


Dr. Daniel J. Comerford, 111 and S. John Pruitt
 
 

"By the way, I don't know if we give feedback to our vendors but Danny was superb. He was respectful and diligent in going about his work. I noticed he was careful when moving the ladder around our doorways and moldings, and he always asked permission before entering a space whether it be the conference room or an office. It would be nice if his employer were notified." 

Thank you for the good service and please let Danny and his supervisor know that he did a great job. Very professional. 

Many thanks.
Jennifer C. 
Administrative Coordinator

Jennifer C.
 
 

CSI Palm Beach
Attention: Kurt Freedman
1333 53rd Street
West Palm Beach, Florida 33407

Dear Mr. Freedman:

I want to thank you and your team at Carpenter Security Integrators and Carpenter Electric for the fine and professional job performed recently, installing new security cameras and upgrading existing equipment in our Parking Garage. All involved were well prepared and took care and pride in their work performance and product. I feel very secure knowing CSI is behind me as I move ahead and make use of our new system! It's really great to work with such a good company.

I also want to thank you for all the time and patience you took to review equipment options with me and look at many different scenarios to get the best match for what Legacy needed and within our budget. It was a long complicated process and your perseverance and knowledge provided me the confidence to know the project was progressing properly and would be successful.

It's a pleasure working with you, CSI and Carpenter Electric and I look forward to developing future projects with you.
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Sincerely,
Mary Lou Fogarty, Property Manager for GLL U.S. Retail, L.P.

Mary Lou Fogarty
 
 

 (Phone message rec’d on voice mail at 4:48 pm June 25, 2013)

Good afternoon!

This message is for Chris Pickering. My name is Jennifer Spresser. I’m a new account of yours and I just wanted to let you know that Keith was just here and serviced our account and he was just awesome and I wanted you to be aware of that. So he made a challenging situation palatable. But he was fantastic, so thanks so much and if you have any questions, again my name is Jennifer Spresser and my number is (redacted)

Thanks so much. Bye

Jennifer Spresser